APG-L ArchivesArchiver > APG > 2002-01 > 1010452210
From: Cyndi Howells <>
Subject: Re: [APG] A question about netiquette
Date: Mon, 07 Jan 2002 18:11:16 -0800
At 10:55 AM 1/7/2002 -0700, you wrote:
>I use Outlook Express as my e-mail program. When I send an HTML-formatted
>message, I often use 18-point Arial as my font (the default is 10 point
>Arial). Recently, a person told me that I should not have sent a message to
>him that used such a large font, that doing so was the equivalent of
>shouting. I thought that shouting in e-mail was done by sending the message
>in ALL-CAPS. The entire message I sent to him was in the 18-point type, so
>there wasn't an issue involved with part of the message being highlighted
>and part not. I would like to keep on using the larger fonts, since many of
>my clients may be older people who have problems reading smaller fonts. Any
>advice out there for me?
You are correct. In the strictest terms "shouting" online is done in all
caps. Large font sizes do not constitute shouting. He obviously is a bit
sensitive to this.
My suggestion is to always keep in mind that not everyone has the same
hardware or software that you do. Some people will have e-mail software
that won't display HTML formatting in e-mail. Some people may have turned
on/off options that allow incoming e-mail to appear as the author intended.
Some may want to override and use their own personal preferences. And some
may have monitors that make all this a miserable thing to look at. So, when
sending e-mail, always shoot for the lowest common denominator and use
plain vanilla ASCII text. Generally leaving things at default settings
makes this work without too much effort at your end.
An 18 point font type on your monitor, with your settings for color and
resolution, might look fine. On another computer it may be another story
entirely. If people have problems reading, most often they will have
settings on their computer already tweaked to enable them to read things
easier. For example, my parents still use 640x480 screen resolution with
256 colors. Graphics, text, etc. are HUGE on their 15 inch monitor. I use
1024x768 and a 21 inch monitor with 16-bit color settings. And my monitor
sits back on my desk (corner desk) about a foot and half from the chair.
The same graphics and text that are huge on my parents' computer, look
miniscule on my monitor. What I'm trying to say is that you and I can't
control how our output (e-mail or web pages) will look on someone else's
computer. So, we have to reach a sort of common middleground and hope it
will work well for everyone.
Perhaps you could compromise and shoot for a 14 or 15 point font?
|Re: [APG] A question about netiquette by Cyndi Howells <>|