APG-L ArchivesArchiver > APG > 2004-10 > 1098382492
Subject: Re: Re: [APG] Advanced searches HQO and Ancestry
Date: Thu, 21 Oct 2004 13:14:56 -0500
Have you downloaded Windows Security Pack 2? That caused several problems for me. A computer tech I described the problem to over the phone thought my computer had a virus. It did NOT. Two techs suggested it was Security Pack 2. That could be what is causing your problem. It was not allowing me to read census records on Ancestry and that was just one of several things that Security Pack 2 was messing with! I am glad I was able to figure out everything myself, otherwise I would have wasted money on a tech. Uninstalling Security Pack 2 solved the matter. There are instructions on Microsoft's website for reinstalling if you had problems previously.
> From: "Elissa Scalise Powell, CGRS" <>
> Date: 2004/10/21 Thu AM 11:52:54 CDT
> Subject: Re: [APG] Advanced searches HQO and Ancestry
> Thanks for all the replies both private and public. I think this is a
> personal problem <G> and will get my computer expert on it tonight when he
> gets home from work. From one person's reply it might have to do with
> blocking software that might be on my system. Since my husband takes care of
> all that for our home computers I will let him continue to do so. It appears
> that the blocking software might be also blocking me from seeing the tabs on
> top of the basic search screen. I used to be able to see them... and now
> that I think of it, my husband installed Norton Anti-Virus right about the
> time the tabs disappeared from my sight.
> Thanks everyone! Glad everyone else can see the tabs.
> -- Elissa