APG-L Archives

From:
Subject: RE: [APG] How to handle a situation
Date: Wed, 05 Apr 2006 15:13:06 -0700

I guess everyone has to get over the feeling of guilt when the results
are less than expected, but whats helpful to me is making sure upfront
the client understands my purpose and adding a note on client
agreements and fees lists which includes something like this:

"to provide research assistance by researching only authorized services
requested...and understand this is not a guarantee that the request
will be located..."

"Please note that you are paying me to do your "leg work" as there is no
guarantee the
documents or answers you are researching will be available..."

I don't rush the research and of course following up with one wopper of
a client report of citations and tips!

Good Luck!
LaDonna Garner
www.leafseeker.com
"crossing fingers & toes while I wait..."

This thread:

• How to handle a situation by
  • RE: [APG] How to handle a situation by "Moody" <>
  • RE: [APG] How to handle a situation by "Natalie Cottrill, ProGenealogists, Inc." <>
  • Re: [APG] How to handle a situation by "Trevia W Beverly" <>
  • Re: [APG] How to handle a situation by Elizabeth Whitaker <>
  • RE: [APG] How to handle a situation by "Myra Vanderpool Gormley" <>
    • RE: [APG] How to handle a situation by Richard Lindberg <>
    • RE: [APG] How to handle a situation by "Jean R. Legried" <>
  • RE: [APG] How to handle a situation by "Heather Henderson" <>

  • RE: [APG] How to handle a situation by