ARIZARD-L Archives

Archiver > ARIZARD > 2002-07 > 1027570943


From: "edna williams" <>
Subject: Re: [ARIZARD-L] How to contact Ancestry.com ??????????
Date: Wed, 24 Jul 2002 23:22:23 -0500
References: <bf.23bcc00a.2a70b061@aol.com> <002201c2332c$25cc0360$1c86e83f@frewilli> <006001c23395$4ed63500$4b219d42@easyliving>


Well, maybe there is a light at this long tunnel.
Thanks
----- Original Message -----
From: "Marci" <>
To: <>
Sent: Wednesday, July 24, 2002 11:39 PM
Subject: Re: [ARIZARD-L] How to contact Ancestry.com ??????????


> I really shouldn't even say this...giggle...but my mean streak comes out
late at night when I'm tired and have a headache....
>
> I've got a friend who got SO fed up with being overcharged and not being
able to get things fixed...not being able to access paid areas, etc...well,
um, she gave out her login and password. A lot. I think about 30 people
are using her account for free. She still has to pay...but if there ARE 30
people using her account...think of the money that those people are NOT
getting! She's not renewing when she runs out next month...but she got her
money's worth! And, no...I'm not using her login...grin...I'm using my
cousin's! LOL They double charged both of us last year...and never fixed
it. I reported them to my bank for fraud...didn't do any good...cuz they
double charged my cousin the next month. Then I started calling them
daily...several times a day. I even had my lawyer call them...that did it.
They refunded me my money after an 8 month battle. Some customer service!
Good luck!
>
> Marci
>
> Marci Shaw Peralez
> "If you can't get rid of the family skeleton, you may as well dance with
it." - George Bernard Shaw
> ----- Original Message -----
> From: edna williams
> To:
> Sent: Wednesday, July 24, 2002 11:06 AM
> Subject: Re: [ARIZARD-L] How to contact Ancestry.com ??????????
>
>
> Hi Barbara,
>
> Glad to hear I am not the only one that is having a problem with
> ancestry.com.
> I checked my credit card and they had charged over $350.00 on my credit
card
> for renewal, within a month time. I contacted them, by email and was
told
> that I would have to call the account office. They told me that I was
> subscribe under several different user names, how about that.
> Thanks for listening.
> Edna Williams
> Burleson, Texas
> ----- Original Message -----
> From: <>
> To: <>
> Sent: Wednesday, July 24, 2002 8:37 PM
> Subject: [ARIZARD-L] How to contact Ancestry.com ??????????
>
>
> > I'm getting livid!!! Subscribed to Ancestry.com. It used to say
"hello,
> > Barbara Higgins." Got that corrected the other day, so that it would
> again
> > say that rather than Customer! Well, it's back to Customer.........I
keep
> > getting a notice that they DO have me subscribed; BUT, ALL OF A
SUDDEN, I
> > cannot access the censuses. NOR, can I send an e-mail to a human!!
Any
> > ideas?
> >
> > Barbara
> >
> >
> > ==== ARIZARD Mailing List ====
> > Questions about Rootsweb? Go to:
http://cgi.rootsweb.com/~help/index.htm
> >
> >
>
>
> ==== ARIZARD Mailing List ====
> 1880 Izard County Census On-line at:
http://geocities.com/Heartland/Plains/9271/census.html
>
>
>
>
> ==== ARIZARD Mailing List ====
> Updated Message Boards Rootsweb/Ancestry.com:
>
http://boards.ancestry.com/mbexec?http://boards.ancestry.com/mbexec?htx=boar
d&r=an&p=localities.northam.usa.states.arkansas.counties.izard
>
>

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