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Archiver > BOARDS-ADMINS > 2003-06 > 1055390709
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Subject: [BAd] Re: admin login links are missing
Date: 11 Jun 2003 22:05:09 -0600
This is a Message Board Post that is gatewayed to this mailing list.
Classification: Query
Message Board URL:
http://boards.ancestry.com/mbexec/msg/rw/BF.2ADIAE/709.2
Message Board Post:
LaRae-
Somehow you have lost your cookies. <g> I had to start all over when I got my new laptop. Once you login under each user name and password it will be re-added to the list of links you can click on on the login page provided you leave the box checked that says to remember your password (which is checked off by default).
If you are having problems logging in under any of the accounts--the best way to resolve the problem is to click on the FORGOT YOUR PASSWORD? CLICK HERE link on the login screen. Once you do that request all of the account information for each email address. When you get them, login under EACH account -- and if you can't remember any of the password or the passwords don't work for an account--use the link provided in the email you receive to access a special link to change your password for that account. Be sure to type in each user name and password exactly to access each account--remember they are CaSe SenSiTiVe.
Joan
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