BREWER-L Archives

From: Linnea Miller< >
Subject: Rootsweb Problems
Date: Fri, 8 Aug 1997 23:28:43 +0100

Hi!

If you get this twice (once through the list & once directly from me) you
will know Rootsweb is back in service! I chose this type of posting due to
the following message received Friday evening, 8 Aug at 5:01 pm from Brian
of Rootsweb:

---------BEGIN MESSAGE-------------

Hi all -

The server:

lists.rootsweb.com

appears to be very sick. I'm not sure what the problem is, but
it looks like some of the fundamental software libraries have
been corrupted. The SmartList software and virtually all other
packages on the server are critically dependent upon those
libraries.

I'll be doing a partial or full reload of the operating system
on that box, and that will take me between 8 and 32 hours
depending on how things go and how much coffee I can stand.

That means we'll be down today and probably tomorrow, and Sunday
we'll be playing catch-up. I think we'll be returning to fully
normal operations by Monday.

No mail will be lost -- all your users' posts are queued on
our mail hub. The mail will just be delayed, and may arrive
out of order.

Karen and I are probably going to be pretty unresponsive to
e-mail, because we're going to be kinda busy. Sorry about the
delays in delivery, but we'll get this fixed much faster than
UPS is getting its strike fixed. -B
-------------

Also, this "update" rec'd 8 Aug at 7:17 pm:

--------BEGIN UPDATE------------

Hi all -

Karen's put the lists.rootsweb.com server back together with
chewing gum and bailing wire, and it seems to be operating
almost normally right now.

The one problem with the quick fix was that we had to ship
very large digests to a few of high-traffic lists. Assuming
nothing else breaks, that should be a one-time thing.

I'm still preparing to do an OS rebuild, which will now probably
happen tomorrow afternoon or evening. We will probably have a
4 to 6 hour down on the list server during the rebuild.

Sorry for the change of plans, but we're pleased that it looks
like we're going to be able to significantly shorten the downtime.

Cheers, B.
---------------

Also, I will be leaving Sunday for a few days, so I'm hoping this problem
will be all resolved by then. To repeat, no messages will be lost, they are
being "saved" for a later delivery and may arrive out of order - but they
will come!!

-Linnea

This thread:

• Rootsweb Problems by Linnea Miller< >