COMPUTERS-L Archives

Archiver > COMPUTERS > 2008-02 > 1202599268


From: K Jones <>
Subject: Re: [COMPUTERS] Computer problem - help please
Date: Sat, 9 Feb 2008 15:21:08 -0800 (PST)
In-Reply-To: <5.2.1.1.1.20080210094041.0147e208@mail.aapt.net.au>


Annette,

One step at a time:

First, when the mouse fell, did it become unplugged? Check its
connection, and all the other connectors on the back of the computer.

When you get the choices "Start in Safe Mode..." etc -- choose the
"Start in Safe Mode" option. Give the computer time to continue to
load Windows. After a reasonable time (a few minutes) does the Windows
desktop appear? It may look strange in Safe Mode, but if you do get
any Windows desktop at all, then shut the computer down normally and
try to restart it. Let us know what happens.

Kraig

--- Annette Watson <> wrote:

> Hi, I am hoping that someone can help -
>
> my husband's computer using Windows XP (not connected to the net) has
> a
> problem -
>
> he was using (playing!!) his Flight Simulator X program when
> something
> happened - he says the mouse fell off the bench - his Flight program
> disappeared - the result is a rather long automatic message -
> apologizing for the inconvenience etc etc etc plus the following -
>
> Retart Computer using one of these - use up and down arrows etc
>
> Start in Safe Mode
> Start in Safe Mode with Networking
> Start using Last Know Good Configuration
> Start Windows Normally
>
> I have tried all of these - it just reverts back to the page with all
> the
> above -
> I have turned the computer on and off several times,
> left it over night - still the same message comes up on the screen -
>
> I am not computer literate enough to work this one out,
>
> thankyou for any help provided,
>
> happy hunting
> Annette WATSON
> Lismore
> Australia
>




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