COPUEBLO-L Archives

From: "Karen Mitchell" <>
Subject: [COPUEBLO] What? You Have No Mail!
Date: Thu, 28 Nov 2002 10:14:56 -0700

What? You Have No Mail!
An increasing number of RootsWeb Mailing List subscribers and their ISPs
have begun using spam-filtering tools. These filters do not always
function well with the delivery of Mailing List messages. Filters that
require the sender of a message to register at a website to allow mail
to be delivered are generally not compatible with Mailing Lists. Some
filters require Mailing List addresses to be added to a Safe List or
a special "approved" Mailing List section.

If you or your ISP use a spam-filtering program and you are a RootsWeb
Mailing List subscriber, remember to consider your list mail when
setting up your options. If you have questions as to whether or not your
filters can be adapted to accommodate list mail, your ISP tech support
representatives should be able to assist you in selecting the proper
settings.

Consider spam filters as a likely culprit, if you suspect you might not
be receiving all of your Mailing List messages, and assuming that you
have done the following:

--Obtained a list of all your subscribed to Mailing Lists from Password
Central: http://passwordcentral.rootsweb.com/
just to be sure you have not been removed from the list in question.
(By the way, did you know that Password Central can be accessed by
clicking on the Passwords Tab shown at the top on any RootsWeb page?)

--Checked the threaded Mailing List archives for the list
http://archiver.rootsweb.com/ to be sure messages have been posted that
you have not received. Type in the Mailing List name (without any -L or
-D) and click to view an outline of messages to look for those you might
have missed.

---Contacted the list administrator at:
(replace the word LISTNAME with the actual name of the list -- using no
-L or -D) to check whether the administrator has received any bounced
mail notices for your address and, if so, to learn the reason for them.

If you are currently subscribed to a Mailing List and messages have been
posted to it that you have not received, spam filtering may be the cause
whether or not the administrator has received bounces. In some
instances, spam filters result in your ISP (or your installed
application) simply discarding the messages with no notice to you. In
other cases, the administrator will have received bounces indicating
that the list mail is considered spam.

Once you determine that spam filters are the problem, check your setups
-- if you've installed a spam filter. Or check with your ISP tech
support representative, if your ISP has installed the filters. If the
problem is with your ISP then its tech support should be able to assist
you in resolving the conflict once you explain that you want to receive
RootsWeb list mai, and that it is not spam.

This thread:

• [COPUEBLO] What? You Have No Mail! by "Karen Mitchell" <>