Clooz-L Archives

Archiver > Clooz > 1999-09 > 0936783572


From: "Liz Kelley Kerstens, CGRS" <>
Subject: Re: [Clooz] Trouble installing
Date: Wed, 08 Sep 1999 05:39:32 -0400


At 06:41 PM 9/7/99 -0500, Dixie Wallington wrote:
>Hi,
>
>My name is Dixie Wallington. I am a new user, let me clarify that I want to
>be a new user.
>
>On Aug 24, 1999 I ordered the CD, and at the same time subscribed to this
>newsletter. For the last two weeks, while I have been waiting for the
>program to arrive, I have been wondering if I made a mistake by ordering
>this, as it seems that there have been a lot of you folks having problems
>using it. My intention is to make my life easier not harder. Needless to
>say I have been getting a little scared.
>
>All that aside, my CD came in today and the first thing, I started to
>install it following the directions in the case. It told me to:
> 1. Insert disc in CD-ROM drive
> 2. Choose Run from the Start button.
> 3. Type drive letter, colon, backslash and "setup" (example: d:\setup),
>then Enter. To install the Clooz 97 version, replace "setup" with setup97".
>
>That's as far as I got four times. On step 3. I typed c:\setup and clicked
>enter. What came up was an installation program for Zilch, which has been
>deleted from my computer for almost a year, so why that showed up is beyond
>me.

Dixie, as someone else already mentioned, the problem is that your CD disk
is in your CD drive, not on the C drive. That's the reason for the example:
d:\setup. Lots of computers have D as the CD drive, but if you have
multiple hard drives or other storage, your CD drive could be another
letter. You need to determine what the letter is before installing. The
easiest way to find out is to go into Windows Explorer
(Start/Programs/Windows Explorer) and look on the left side for the drive
with the CD symbol next to it. That's the letter you use.

Let me know if you have other difficulties. I can help with technical
support, that's what I'm here for.


Liz Kelley Kerstens, CGRS
Ancestor Detective


Creator of Clooz (R), the electronic filing cabinet for your genealogical
clues!
For more information, e-mail or check out my
Web site at http://www.ancestordetective.com
Subscribe to the Clooz Newsletter at http://www.ancestordetective.com/news.ht

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