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Archiver > FAMILY-HISTORIAN-USERS > 2006-03 > 1141918737


From: "Andrew Jolly" <>
Subject: RE: [FHU] Re: Update
Date: Thu, 9 Mar 2006 15:39:33 -0000
In-Reply-To: <4d6135b0603090721k645ac6e7h@mail.gmail.com>


What absolute rubbish.

There is very little wrong with the product now. And I am still finding out
things about it. The new version will be icing on the cake. Better to wait
until it is right than risk any potential of data corruption - believe me
I've experienced that elsewhere.

When you've been using various genealogical software products for as long as
I have you will realise how far FH has come and that a little patience is a
virtue.

Andrew

-----Original Message-----
From: Jim McCarthy [mailto:]
Sent: 09 March 2006 15:21
To:
Subject: Re: [FHU] Re: Update


Hi Dave

Personally I have purchased and have been using RootsMagic for the last few
weeks and I am getting to like it very much.

I too feel that users of FH have been let down badly and I am sure it must
have damaged the reputation of Calico Pie enormously.

Regards

Jim McCarthy


> I can't say that the reply fills me with much confidence. Once it comes
> from the manufacturers it then has to be distributed to the suppliers
> and then to us - April?
>
> Whilst I think that FH is an excellent product, I believe that Calico
> Pie have let themselves, and us, down terribly on this occasion.
> The lesson to be learned is not to issue a release date until you are
> certain that you can meet it.
> I don't suppose we'll be getting a discount for poor service!
>
> Dave Simpson


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