FAMILY-HISTORIAN-USERS-L Archives

Archiver > FAMILY-HISTORIAN-USERS > 2007-05 > 1178391956


From: "Ian Buchanan" <>
Subject: Re: [FHU] Upgrading from v2 to 3
Date: Sat, 5 May 2007 20:05:56 +0100
In-Reply-To: <000a01c78f45$c0d83a20$0200a8c0@TPA31>


Those of us in the UK know exactly how you feel. If we wish to buy US
based software we pay £ for every $ you pay. The new Upgrade for
Adobe Photoshop costs more to download than buying it by post and the
postal version also includes a tutorial disc!! Downloads are not
always cheaper.

Sorry that you are not going to upgrade, you will be missing out on
some useful improvements.

Ian

> -----Original Message-----
> From: [mailto:family-
> ] On Behalf Of Derek B. Cornish
> Sent: 05 May 2007 19:47
> To:
> Subject: [FHU] Upgrading from v2 to 3
>
>
> As a UK citizen living in the U.S., upgrading from v2 to v3 presents
> three
> issues which taken together stop me from upgrading.
>
> First, with the dollar at 2 for 1 to the Pound, it is now expensive
> to
> upgrade. This cost is increased by CD mailing costs and a seeming
> tendency
> of many UK stockists to roll VAT into the asking price without the
> option of
> the customer's being able to remove it.
>
> Second, there is no download option for upgrades, except for
> patching the
> user's existing version. It would be much more convenient to have a
> download
> option for version upgrades, too - preferably from Calico Pie
> itself, or via
> Kagi.
>
> Three, as regards a download option for upgrading, it would - or
> should -
> also be a lot cheaper for customers, not only those from outside the
> U.K.
> but for everyone.
>
> The other excellent program I use - TMG (the UK version) - is now
> almost on
> a par with FH in terms of price because of prevailing currency
> conditions.
> Nothing can be done about this, of course, but more transparent
> upgrade
> pricing plus a more convenient and cheaper download option would do
> something to help overseas users out.
>
> All the best,
>
> Derek Cornish
>
>
>
>
>
> -------------------------------
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