FTM-HELP-L Archives

Archiver > FTM-HELP > 2008-01 > 1200401123


From: Susan Palmer <>
Subject: Re: [FTM-HELP] View Online does not work
Date: Tue, 15 Jan 2008 04:45:23 -0800 (PST)
In-Reply-To: <011520080326.559.478C27E40009BFDC0000022F22230682229B0A02D29B9B0EBF02019B090207089B9D01999D@att.net>


I am running this on XP. I have uninstalled it and re-installed the program. Please give me instructions for an amature as to exactly how to repair the problem. I am subscribed to US Delux Ancestery. I have version 16 of FTM.

wrote:
Jeanne,
Susan,

Are you running Family Tree Maker as Administrator (on XP or Vista)? The missing Critical Component error messages is an indication that you are not. Right clicking on the Family Tree Maker ICON may help this.

--
Russ

Mailto:


-------------- Original message ----------------------
From: "Jeanne Surber"
>
> Susan writes:
> "Susan Palmer"
> "I have not been able to search documents because when I click on View
> Online a window comes up and says Application Not Found. I am at my wits
> end trying to figure out what happened because up until 3 weeks ago it
> worked."
>
>
> I've been having trouble with that feature also. Sometimes it works and
> sometimes it doesn't. Anybody else having problems? I thought it must be
> something I had done -- like having too many files or something.
>
> -- Jeanne
>
>
>
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