GENANZ-L Archives

Archiver > GENANZ > 2001-06 > 0991452570


From: "Russell Orchard" <>
Subject: RE: (Off Topic) Phone line/internet help.
Date: Sat, 2 Jun 2001 13:40:14 +1000
In-Reply-To: <00bf01c0eb10$0d035460$4bfd3c3f@oemcomputer>


Hi Donna,

I have this same problem and have not found the answer. But simply
disconnecting and reconnecting will not fix the problem for me. I have to
reboot. I have had two ISP's and have had the same problem with both, so
cannot say it is necessarily the fault of the ISP, unless this common to
ISP's. I would welcome any suggestions as well as apart from the extra cost,
it is a real pain to have to close everything down when you are in the
middle of ssomething.

Regards,
Russell

> -----Original Message-----
> From: Donna Williams [mailto:]
> Sent: Saturday, 2 June 2001 1:00 PM
> To:
> Subject: (Off Topic) Phone line/internet help.
>
>
> Hi,
>
> I am looking for some advice. My computer frequently tells me it
> "cannot find server" but is still connected. I cannot search the
> net or send or receive e-mails. My ISP has spent hours & hours on
> it with me & feel they have exhausted all possibilities. Their
> advice was to have the modem & phone lines checked. The phone
> company says the line is fine as we are not experiencing
> telephone difficulties. We have had a warranty check done on the
> modem & the computer technition says it is definately the phone
> line & we will just have to put up with it as the phone company
> will not repair the line.
>
> As soon as I disconnect & reconnect the problem is solved - for
> between 2 & 90 minutes. Naturally, since aquiring the internet
> our phone bill has escalated!
>
> Can anyone tell me what our rights are & what we could do to
> solve this problem.
>
> Thanks,
> Donna.
>
>
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