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Archiver > GENEALOGY-DNA > 2004-06 > 1086105603


From: Charles <>
Subject: Re: [DNA] Interpreting -- getting results for all markers ordered
Date: Tue, 01 Jun 2004 12:00:03 -0400
References: <20040531163945.12904.qmail@web50407.mail.yahoo.com> <a05210600bce247b86b00@[24.117.106.140]>
In-Reply-To: <a05210600bce247b86b00@[24.117.106.140]>


Diane,

The zeroes for several of your markers (six if I counted correctly)
indicates to me that DNAHeritage.com's lab Sorenson Genomics did not get
results for those markers. This may be one big difference in business
practices between DNAHeritage.com and FamilyTreeDNA.com. It is my
understanding, and has been my experience, that FamilyTreeDNA.com keeps
testing and retesting one's sample, including going to the second vial
and/or getting a new sample if necessary, until they get results for all
the markers ordered and paid for. In some cases that is the reason for
the longer turn-around time. From what I have heard, in about 15% of the
cases the Univ of AZ lab needs to do one or more reprocessings to get
results for all the markers. But for all my tests in my various surname
projects and in my ethnic group project, I have always received results
for the full set of markers ordered and paid for.

Sincerely,

Charles
http://www.kerchner.com/kerchdna.htm
http://www.kerchner.com/dna-info.htm

Diane Graham wrote:
> Good morning,
> I sent this dna sample to DNA Heritage. The 43 markers for $199.00
> package looked good to me. I have since picked up on a couple of
> reasons why I might rather have sent my money to FTdna. Maybe yes,
> maybe no? Never the less, these are the results.


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