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Archiver > GENEALOGY-DNA > 2004-08 > 1091376518


From:
Subject: Re: [DNA] Credit Card Payments
Date: Sun, 1 Aug 2004 12:08:38 EDT



This double order can happen if you, inadvertently, click twice to submit
your order. As Adm. of several DNA Projects I have had this happen only a
couple of times and when I received notice of two kits having been order, I
immediately asked the person ordering whether they intended to order two Test
Kits. In both cases, they contacted FTDNA and canceled one of the Kits before it
was charged to their credit card.
Julia French Wood

In a message dated 8/1/2004 10:23:14 AM Central Daylight Time,
writes:

Hello everyone

Can I suggest that you check your Credit Card bills if you
are ordering DNA tests.

I have been charged TWICE for my last payment to
FTDNA.

The problem is more likely to be with the Credit Card company
than FTDNA - but I am glad I looked closely at my account.

Ian

www.brookingsociety.org.uk







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