GENEALOGY-DNA-L Archives

Archiver > GENEALOGY-DNA > 2008-09 > 1222474922


From: "Chia Hwu" <>
Subject: Re: [DNA] Similarity at 23andME
Date: Fri, 26 Sep 2008 17:22:02 -0700
References: <48DD0DAC.6000706@orange.fr><ea3bd9560809260939l9bd6a8ei908ddd24df193a38@mail.gmail.com><a623541e0809261019t27a25143x7f1ce140fb9dba98@mail.gmail.com><48DD741C.8080602@orange.fr>
In-Reply-To: <48DD741C.8080602@orange.fr>


Hi Didier,

Actually I don't have access to anyone's account because 23andMe takes
privacy very seriously. I do not see who you are connected to, your data or
how many people you are sharing with.

If I am hearing you correctly (please let me know if I am mistaken) you are
encountering a blank page now when you go into "Compare Genes" and you are
on the tab "One to Many"? If so, it is a known problem that is currently
being worked on. It seems to happen when there is a large number of people
that you are sharing with. You should still be able to use the "One to One"
comparison.

I will give this feedback to our Product Team, thank you for letting me
know!

Chia


On Fri, Sep 26, 2008 at 4:45 PM, Didier Vernade <>wrote:

> OK Chia,
>
> You probably have access to my account at 23andME (see "didier"). I have
> a number of sharing genomes but I can't get access to them because of
> some "saturation". I don't need the graphics but I find the limitation
> on the display of the results to "short" . It's really fun to compare
> over a large number of people. Please do something.
>
> Didier
>
>
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--
Chia H
Community Manager
23andMe, Inc.

t: 650.938.6300 ext. 7146

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