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Archiver > GENEALOGY-DNA > 2010-02 > 1267387193


From: William Hurst <>
Subject: Re: [DNA] Darn! My Family Finder test was inconclusive!!! :-(
Date: Sun, 28 Feb 2010 14:59:53 -0500
References: <BLU135-W51F4D97BD437CE2102B33B53D0@phx.gbl>
In-Reply-To: <BLU135-W51F4D97BD437CE2102B33B53D0@phx.gbl>


Hi CeCe and all,

Yeah, I just got the same message. I can't say I understand that last paragraph. I think it's a "one-size-fits-none" message. They had told me they had an unused vial; after all, I've sent them five over the years.

They now have my due date as April 5.

Bill Hurst

> I just received this...
> "A very small percentage of the tests we perform do not return conclusive results the first time we test.
> In these cases, the samples do not produce a reading that allows our lab to determine with 100% certainty
> the values for one or more markers or regions. When this happens, we re-test the sample.
> We repeat this procedure up to 3 times after the initial test fails to give a clear result.
>
> Your sample failed to produce a clear result in this run.
> Below is a status update for your kit number, as well as an estimated time of when the next rerun
> is expected to be completed:
>
> FamilyFinder - 3/31/2010 This expected date is based on an unused vial being available
> when your order was placed. The unused status was emailed to you in your email confirmation
> upon ordering Family Finder. The the email said we do not have an sample on hand a kit
> was mailed to you the following business day. When you samples comes back it will be
> placed in with the remained samples in this batch."



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