GENEALOGY-DNA-L Archives

Archiver > GENEALOGY-DNA > 2010-12 > 1291750807


From: Ann Turner <>
Subject: Re: [DNA] FTDNA still not working
Date: Tue, 7 Dec 2010 11:40:07 -0800
References: <2025831174.401815.1291736056650.JavaMail.javamailuser@localhost><225952.90010.qm@web112413.mail.gq1.yahoo.com><AANLkTinZ5tCCty6WhFXqf3zhSzWxF4kGn9HPaE+M5oP9@mail.gmail.com><891201.2688.qm@web112417.mail.gq1.yahoo.com><AANLkTinStu-vf_t=j9BpYDSom7_TBwzdNzBhASM7tOG0@mail.gmail.com><209743.53178.qm@web112406.mail.gq1.yahoo.com><AANLkTi=zF=BVA2RVP=iEPr6oqeiweyvdovvnoyohTcdD@mail.gmail.com>
In-Reply-To: <AANLkTi=zF=BVA2RVP=iEPr6oqeiweyvdovvnoyohTcdD@mail.gmail.com>


That will be very helpful debugging information for FTDNA. It could be
something very specific, e.g. the program is trying to plot a segment that
goes slightly past the end of a chromosome display or something along that
line.

Ann

On Tue, Dec 7, 2010 at 11:15 AM, Sharon Fontenot <> wrote:

> Hi again -
>
> Given your information, I went through my uncle's matches and determined
> that the problem occurs with only 3 out of 82 matches. They are neither
> the
> oldest nor the newest matches,.
>
> The problem occurs whenever I select one of these individuals, it doesn't
> matter if I select them first or after one or two other individuals have
> been selected. Their data does not load and I am unable to "remove" them
> from the set to be compared. To get out of whatever loop I'm in, I have to
> leave Chromosome Browser by clicking on another link. Comparisons for all
> other matches in any sequence work fine.
>
> Sharon
>

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