GENEALOGY-DNA-L ArchivesArchiver > GENEALOGY-DNA > 2011-02 > 1298942791
From: Dwight Holmes <>
Subject: Re: [DNA] 23andMe failure, no refund on shipping
Date: Mon, 28 Feb 2011 20:26:31 -0500
i think this is what's known as "PR FAIL"...
On Mon, Feb 28, 2011 at 8:20 PM, Lawrence Mayka <> wrote:
> Notice that the shipping&handling cost will _not_ be refunded. For American
> customers, this is only $15, but for overseas customers this runs from $60
> to $100. Thus, anyone living overseas who wants to order from 23andMe needs
> to consider carefully the possibility of spending up to $100 with nothing to
> show for it.