Listowners-L Archives

Archiver > Listowners > 2002-08 > 1029606667

Subject: Re: Re[2]: [LO] No Rootsweb websites... no FTP to Freepages... no helpdesk.. ...
Date: Sat, 17 Aug 2002 13:51:07 EDT

In a message dated 8/17/02 1:10:29 PM Eastern Daylight Time,

> Joan, the problem manifested itself last weekend, mail posted on Monday
> has not been delivered and not returned. The problem with the idea of
> keeping a log, which I might look more kindly on tomorrow, is the not just
> the time involved in keeping that log, but the time involved in
> researching responses, tracking those responses and eventually finding
> that I'd wasted time because somebody else had done the same job.
> At the moment I am not happy with the idea of spending part of my working
> day convincing R/W that a problem exists. If they spent 10 minutes in the
> Listowners archive they would accumulate enough information to convince
> the most sceptical that a problem existed.


Do keep in mind that most staff has not been at their desks full-time this
past week and might not have that extra 10 minutes to spend in the archives.


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