Listowners-L ArchivesArchiver > Listowners > 2002-10 > 1035599584
Subject: Re: [LO] Multiple bounces, different ISPs, different reasons, same message?
Date: Fri, 25 Oct 2002 22:33:08 EDT
In a message dated 10/25/02 10:17:38 PM Eastern Daylight Time,
> The specific question on this message was different ISPs, different reasons
> all in the same message? How can that be unless they are all one company
> different domain names?
Okey dokey--I get the point now. :-)
Note where the bounce came from: From: "Mail Delivery Subsystem"
RootsWeb list mail is sent out in batches and when more than one message (to
more than one subscriber) hasn't been delivered at the time the one bounces
(the open relay bounce I mean in this case) you will always see all of the
other undelivered copies reflected on the bounce. SmartList can only count
the bounce against ONE of the addresses shown --hopefully the one that
When you see codes in the 400 series as is shown for the prodigy addresses on
your bounce--that isn't really a bounce--just a delayed delivery. Chances
are the prodigy subscribers listed on there actually later received the
message--but they hadn't as of the time the earthlink open relay bounce
> However, re the open relay issue, several days ago I asked about it on the
> HelpDesk and this was the entire reply:
> "If you do anything, it will be for you to complain to the ISP that takes
> your money and then rejects your mail.
> Obviously, there is nothing WE can do, since we've already been labeled
> the bad guy. Why would they listen to us?"
...And this is correct information. We can't expect *RootsWeb* to do
anything about this because RootsWeb doesn't have open relays--there is
nothing they can do to fix a problem that doesn't exist--the error is on the
part of earthlink. So the correct handling is to have the subscriber write
to the openrelay address listed on the bounces. If earthlink then wants to
contact RootsWeb techies they can do that.