MAESSEX-L Archives

Archiver > MAESSEX > 2007-03 > 1173382062


From: "Connie Winterton" <>
Subject: Re: [MAESSEX] Services at LDS Family History Centers
Date: Thu, 8 Mar 2007 13:27:42 -0600
References: <584442.36763.qm@web34109.mail.mud.yahoo.com>


Wendy, I live in a small town and for a long time our FHC had old equipment
and most of the time it was not working. They have updated all their
equipment now with state of the art stuff. I went to my public library and
ordered film through them. They told me they get their film from Salt Lake
City. Good Luck, Connie


----- Original Message -----
From: "Wendy" <>
To: <>
Sent: Thursday, March 08, 2007 12:40 PM
Subject: Re: [MAESSEX] Services at LDS Family History Centers


> Guy,
> Maybe I should move to Salt Lake City or Texas then.
> (ha-ha)
> I do understand and appreciate the FHC rules and the
> volunteers, just wish at my locale they had up-to-date
> with equipment and people who knew how to use it. But
> beggars, can't be choosers. It was just a very trying
> experience that I do not want to repeat. I go back
> once a year just to check, but nothing ever changes.
> Maybe they need devine intervention. Glad someone had
> a good experience though.
> Wendy
> ------------------------------------
> --- wrote:>
>> It is unfortunate that you had such a negative
>> experience at your local LDS FHC. I am aware that
>> there is some variation among FHCs as regards the
>> availability of equipment and the expertise of the
>> volunteers, but my own encounters with them have
>> been uniformly positive. We have somewhere upwards
>> of a dozen FHCs here in the D/FW metroplex, and all
>> the ones I have visited have had sophisticated,
>> high-tech reader/printers and a knowledgeable,
>> helpful volunteer staff. At the FHC in Hurst,
>> Texas, I was able in a couple of hours to print an
>> entire 143 page book on my STAFFORD line, with
>> excellent image quality, and it cost me only $5.50
>> for the film rental and $9.90 in copying fees.
>>
>> Also, please don't be too put out with the poor
>> volunteer who could not allow you to remove the film
>> from the premises. All libraries and archival
>> repositories have similar policies for their
>> microform holdings, and I am sure that if he had
>> been permitted to grant your request, he would
>> gladly have done so.
>>
>> I am most grateful for the services provided by the
>> LDS FHCs. In addition to affording access to the
>> vast microform holdings of the Salt Lake City FHL,
>> many of them have institutional subscriptions to
>> Ancestry.com, and most of them offer periodic free
>> classes and seminars. They operate entirely on a
>> non-profit basis -- the rental fees simply reimburse
>> them for the charges assessed by the Salt Lake City
>> FHL, and the copying fees are reserved in a
>> dedicated fund for maintenance and repair of their
>> copiers and reader/printers. All of their other
>> operational costs (including overhead) are absorbed
>> by the LDS Church as a community service. The
>> volunteer staffs are composed of ordinary people
>> like you and me, and they willingly devote their
>> time and energies to this service because of their
>> passion for family history. God bless 'em!
>>
>> Guy I. Colby IV
>> Irving, TX
>>
>>
>>
>> -------------- Original message from Wendy
>> <>: --------------
>>
>>
>> > Yes, it is very frustrating.
>> > My local Mormon Family History Center had no way
>> to
>> > print out the film either. There happened to be
>> the
>> > one volunteer that knew about their antiquated
>> digital
>> > reader/printer. 3 hours later, he managed to get a
>>
>> > very dark, but passable copy. I asked if I could
>> just
>> > borrow the film and take it to the nearby library
>> to
>> > get a better copy, I begged, pleaded, waived a
>> blank
>> > check before him, but no. Needless to say, I will
>> > never go back to that place, despite all the
>> records
>> > they can provide. The Mass.Archives people also
>> > refused my request for a copy of the will, saying
>> they
>> > were too busy, that I could come in and get it, or
>>
>> > hire someone to get it for me. That will copy was
>> a
>> > long battle, but I am proud that I got finally it.
>> OK,
>> > I am thru venting.
>> > Wendy
>>
>> -------------------------------
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>
>
>
>
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