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From: "Marianne Ordway" <>
Subject: [NCHERTFO-L] Hertford Census Records
Date: Sat, 6 Sep 2003 13:05:45 -0400


Hi Everyone,

Jim wrote this morning and reminded me that the first 8 pages of the 1860
census remain missing from the Archives census records. I wrote to
Ancestry.com yet again a few minutes ago and attached a copy of my
conversation with their Tec "Kevin" from April of this year, along with
another note. If we do not have a favorable response shortly from them then
of course it will be a good move to pick up those eight pages elsewhere to
transcribe and post, so one way or another we shall have it complete soon -
at long last. If any of you happen to have copies of those pages laying
around in your files and you want to mail them to me to transcribe that
would be great :o) Here is a copy of the April "live" online conversations
with Ancestry.com about this along with today's note - just FYI :

Will you please have someone post the first 57 1/2 families (8 pages) of the
1860 Hertford County, NC census? It really means a lot to many people who
have waited patiently all year understanding that you have other matters to
attend to. Here is a copy of one of my conversations with your company
service representative Kevin in April of this year.
Date: Tue, 22 Apr 2003 From: "Marianne Ordway" <>
The online Tec named Kevin said that:
"Kevin:I have verified that those are not on our site currently; however,
according to the National Archives, Hertford is not a partial county, but
complete, in the year 1860. I will pass this along to our programmers, who
will correct this issue as soon as they are able."

? - How long should everyone plan for this to take - can you guesstimate?

"Kevin: We post fixes to errors in the order of those affecting the greatest
number of users first, and thereafter in the order in which they are
received.
Kevin: As soon as possible, however, we will have those fixed."

? - Okay then... well, what would be a good time to check back with you if
they are not made available in a short while???

"Kevin: I would say check back on our site every couple of weeks, and
contact us again in three months if you haven't seen a fix. I'm not saying
it will take that long, as I don't know how long it will be. However, I
would say give it that long to contact us if the fixes still haven't been
posted."

? -Thank you so much for your help with this matter. Would you please bump
the request up the food chain ladder if at all possible ... please? :o)

"Kevin: I'll do what I can!"
______________________________
I have written a few notes to Ancestry.com to date and would really
appreciate your help with this matter so that we can read the first 8 pages
of this census as soon as possible. Thank you, Marianne Ordway

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