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Archiver > OHHANCOC > 2008-01 > 1199323659


From: "Ruth Sprowls" <>
Subject: Hancock Cty, Ohio List LDS website for Ohio death certificates
Date: Wed, 2 Jan 2008 20:32:33 -0500
References: <d30.216ae977.34ad5c3a@aol.com>


Below is a reply I received from www.labs.familysearch.org when I
notified them that the wrong certificates were appearing for chosen
names.
Ruth

Dear Ruth
The Record Search program has had a major program update the week
of December 17-21. Unfortunately, a new bug has shown up which causes
certain images to be incorrect.
When you do a search and have several pages of results, the links
to images on the first page are correct. However, when you switch to
the names on page 2 and beyond, the links were not switched and so the
images that come up are the images for page 1.
Because of the holidays, most employees have time off to be with
their families and this problem will not be looked at until after
Christmas, and may not even be fixed until after Jan 2.
As a temporary work-around, you could do this:
(1) Use the "Narrow-by" feature to get your desired person onto page 1
of the results or
(2) Look at the indexing details and do the search over again using
those criteria so that the name you are searching appears on page 1 of
the results.
We apologize for the inconvenience.

Thank you for your feedback and your participation in this
important work.
Sincerely
FamilySearch Indexing Support
mrk




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