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Archiver > POWYS > 2001-04 > 0986303719


From: "Glyn Jones" <>
Subject: Re: AOL problems
Date: Tue, 3 Apr 2001 14:15:19 +0100
References: <l03130301b6eed772ed06@[194.238.53.190]>


I have been with BT for a long time. If you think AOL is bad, try BT. I have
paid annually and as soon as my current subscription has ended, I'm going to
AOL.
Having been told that I am entitled to free calls anytime, all I get when I
try to download the necessary software is that I am not entitled to it. I
asked customer service and they refer me to the Helpline (at 50p. per
minute)and Billing. Neither knew, or cared what was wrong. BT only went on
to the monthly fee of 14.99 and free calls after AOL did this. AOL couldn't
be any worse, could it?
Glyn

Glyn Jones FRPS
www.glynphoto.com
Join the Royal Photographic Society
Join Creative Monochrome
----- Original Message -----
From: Dick Jones <>
To: <>
Sent: Tuesday, April 03, 2001 3:10 AM
Subject: Re: AOL problems


> >Georgina <> wrote:
> >I have the same problem with aol not allowing me to send email to the
> >list. I have phoned them and they thought I was speaking another
> >language. It seemed they had no clue at all what I was on about. They
> >said they would get back to me in 48 hours. Times up!!
> >=================
> >
> >Hi Listers,
> >
> >Reading the above message from Georgina, and all the similar messages
> >from disgruntled AOL members over the past few days, makes me wonder why
> >you AOL members don't switch to another ISP.
> >If there was a threatened walkout of AOL members the company might be
> >persuaded to offer a better service!
> >
> >Regards,
> >
> >John
> >----------------------------------
> >John Ball, South Wales, UK
>
> People have been complaining about the limitations in one form or another
> of AOL's proprietary email software for as long as I can recall and
> certainly since early 1998. They have so many users now that they are past
> caring about the people who complain. They will only become more
responsive
> when people start to desert.
>
> --
> Regards
> Dick Jones
> Leigh-on-Sea, Essex. U.K. <>
>
> ______________________________

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