ROOTSMAGIC-USERS-L ArchivesArchiver > ROOTSMAGIC-USERS > 2007-10 > 1192325358
From: "genbits" <>
Subject: Re: [RMagic] WorldVitalRecords - denies me access after registering
Date: Sat, 13 Oct 2007 20:29:18 -0500
I would ask them for a new password and see what happens usually that clears
it up. Pretend you forgot your password and ask for a new one.
Annette DeCourcy Towler
Home page for DeCourcy & Pack
Family, Maternal, Researching in SE KY PACK, CHANDLER, WHEELER,
FAIRCHILD,LeMASTERS, RAMEY,MILLER/MILAM/MILLAM, JAYNE, McSPADDEN; NE KY,
Paternal, DeCOURCY, ELLIS, BALL, MAINS, LEWIS, EVANS, SPILMAN, HUTCHINS,
HAMILTON; Researching in PA, IL Wessling, Somers, Schuler, Plagee/Plaggee,
DeCourcy, Brownback, Pollock
Web page for St. Cloud Area Genealogists, Inc.
[mailto:] On Behalf Of Mplamkin
Sent: Saturday, October 13, 2007 7:07 PM
Subject: [RMagic] WorldVitalRecords - denies me access after registering
I had the same problem. I emailed them and asked why I still could not
access the information, because the site keeps telling me that my password
and email address is being used by "another customer" - - that is ME!!!!!
Their reply: "Which files were you trying to access?"
What did that have to do with my question about not being able to access
anything after having registered and given them my email address and
password? I can't deal with this kind of incompetence. Guess the "bargain"
registration fee for RM users is not such a bargain after all. Will I
S C R E A M ! ! ! !
In a message dated 10/13/07 17:56:33 Eastern Daylight Time,
I cannot see any links on RM internet list to WVR!
Furthermore when I tried to log on to WVR, even tho I signed up & gave them
credit card a couple weeks ago, they now can't even find or verify my email
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