ROOTSMAGIC-USERS-L ArchivesArchiver > ROOTSMAGIC-USERS > 2012-01 > 1326596104
From: "Ruth Hasten Walsh" <>
Subject: Re: [RMagic] RM4 - Registration Key number unexpectedly "wiped out"from my RM4 database" - Help!
Date: Sat, 14 Jan 2012 21:55:04 -0500
References: <8CE9ED21D4D1AD2-1A14-C774A@Webmail-m104.sysops.aol.com><003701ccd1a8$9c5419d0$d4fc4d70$@org><8CE9FCB8EA87D1Femail@example.com><CAMh1cRqC2pGarmwS07LndX=zJ0WgSbF=EoJJrsVcY4JMGfL+0Q@mail.gmail.com><004801ccd1ba$abe7a8f0$03b6fad0$@org> <4F11D48D.firstname.lastname@example.org><CAMh1cRp1RjJ0v6JGyXOnK_QmjnRW=tj_2MdW+-BdzPLQqLVuuQ@mail.gmail.com><001701ccd319$b5491310$1fdb3930$@net> <4F122A5E.email@example.com>
Alfred, it turns out I have registration key for the on-line version I
downloaded. Several days later when the cd was received it has a different
registration key. I'm not very savvy (computer illiterate) when it comes to
"fixing" software issues. Are you saying I should insert the cd and "run"
it, using the key # that appears on the cd cover? Is there something else I
should be doing?
Thanks for your help. I feel like a lost puppy dog in a driving rain storm.
From: Alfred [mailto:]
Sent: Saturday, January 14, 2012 8:23 PM
Subject: Re: [RMagic] RM4 - Registration Key number unexpectedly "wiped out"
from my RM4 database" - Help!
You do not have to download again, just adding the registration key will
change Essentials to the full version.
Taking away the registration XML file will change the full version to the
I don't know how the XML file which holds your registration code would get
On my Vista machine, it is located in C:\ProgramData\RootsMagic\version
I don't know about the color coding It works in Essentials just as it does
in the full version.
I would suspect that you may have opened a perevious version of your
database or restored an earlier backup file.
Check the RootsMagic Window menu to see if you have more than one database
Check the File - Open Recent, to see if you may have another file that you
have been working on.
Ruth Hasten Walsh wrote:
> I have not upgraded to RM5. I have been using latest (last) update in
> Today, while at the Library of Congress (about 2:30 p.m. EST) I was
> working in the "To Do" folder when the registration key to my database
> "flew the coup". Not only did the "to do" folder disappear, but the
> color coded entries in the database also evaporated. I don't recall
> ever downloading the "free" version of RM4 because I upgraded from
> RM3. Now, it appears that what remains is the skeletal Rootsmagic
> Essentials, the free download version of RM4 that was offered. Before
> I re-enter the registration key and download RM4 again, can anyone
> tell me what likely happened to cause this catastrophe?
> I color code individual entries as method of telling me what I need to
> do to complete research on an individual and insert appropriate
> matching comments in the to do folder. With a database of over 94,000
> people (many of whom had been color coded) I'm not very happy to
> discover I no longer have a To Do List that matches a carefully color
> coded working database. After re-entering the registration key and
> downing RM4, I can only hope that my January 13, 2012 backup RM4 file
opens up properly, complete with "to do"
> list and color coded individuals.
|Re: [RMagic] RM4 - Registration Key number unexpectedly "wiped out"from my RM4 database" - Help! by "Ruth Hasten Walsh" <>|