SOG-UK-L Archives

From: Derrick Porter <>
Subject: [SOG-UK-L] Sponsoring purchases by SoG
Date: Fri, 06 Nov 1998 14:58:45 +0000 (GMT)

On 06 Nov, SoG Webmaster <> (by way of Geoffrey
<>) wrote:

> >A couple of weeks ago I sent an e-mail message to
> > requesting information about sponsoring the
> >purchase, by the Society, of films or fiche of parish registers.
> >As I haven't yet received a reply, I'd be glad to know if I sent
> >the message to the wrong address. If (as I suspect) the lack of a
> >reply is because the librarians are very busy, I'm happy to wait.

> Two answers

> 1) *all* mail should get through - if you send it to an address
> *within* the Society that doesn't exist then it automatically goes
> to the default e-mail address which is looked at by
> staff every day.

> 2) e-mail to the Society is answered on the same rota as ordinary
> mail, in rotation and regardless of the medium used - it would
> cause outrage amongst the unconnected if e-mail were dealt with any
> quicker than ordinary! I'm not sure what the turnaround is meant to
> be but I don't think it's less than 2 weeks.

I'm a little concerned/puzzled by your policy on replying to e-mails.
Do you print them out and put them in a queue with the letters? Some
e-mails can be answered in less time than it takes to print them.
What happens to these?

Presumably if someone 'phones you take their name and number and
promise to call back in two weeks time? ;-)

--
___________________________________________________________________________

Derrick G Porter
Tel: +44 1798 81 2383
..... in deepest Sussex .....
___________________________________________________________________________

This thread:

• [SOG-UK-L] Sponsoring purchases by SoG by Rosemary Jenkins <>
  • [SOG-UK-L] re: Sponsoring purchases by SoG by SoG Webmaster <> (by way of Geoffrey <>

  • [SOG-UK-L] Sponsoring purchases by SoG by Derrick Porter <>