SOG-UK-L Archives

From: Keely Taylor <>
Subject: Re: [SoG] subscription
Date: Thu, 25 Mar 2004 23:23:06 +0000
References: <002a01c40f74$594f2ac0$3d6237d2@oemcomputer><200403200102.i2K12ERP011265@lists2.rootsweb.com>
In-Reply-To: <5.2.1.1.0.20040321192137.038fca70@pop.freeuk.net>

Well, Geoffrey passed on the message, and I had an email from the Finance
Manager. He/she said:

"In 2003 your membership was lapsed which is why we did not take your
membership this year. I am unable to ascertain why you were lapsed, but I
am willing to unlapse you if you wish to continue being a member. There is
a rejoining fee of £10 plus this year's subs of £30.00"

I have done nothing whatsoever, I did not want to be lapsed, I have always
wanted to be a member, and I cannot understand why I should pay £10 simply
because SOG forgot to take my Direct Debit. Why should I pay for someone's
financial incompetence? I will phone them tomorrow, but if they do not
waive the rejoining fee, they will lose me as a member, to my great regret.

Is anyone else having the same problem?
Regards
Keely Taylor


At 19:26 21/03/04 +0000, you wrote:
>I haven't had this letter, but I daily expect to! Last year I had it, and
>when I rang up to query why they hadn't taken my Direct Debit, they
>couldn't really explain, and so I paid by credit card. The DD has again
>not been taken this year (and I haven't received the last two
>magazines). I have tried to email Geoffrey as he requested earlier in the
>year, but perhaps I got the wrong address as I have had no reply. I would
>like to continue being a member, but they don't seem to want me!
>Regards
>Keely Taylor
>member no 009193
>
>At 06:39 22/03/04 +1200, beehiveb wrote:
>> I am just - well I can't think of a word - so I guess I could say I am
>>'wordless' - to recieve a letter dated 16 Feb and posted 8 March, received
>>18 March, to say that I owe £39 and I need to send a cheque to avoid my
>>membership being lapsed.
>>
>>This after all the trama of establising the pay by credit card system in
>>2002!! Subs were charged to my credit card last year on 2 April.
>>
>>When there was discussion here in January about amounts not appearing on
>>credit cards, I sent an email to advise that I have not yet been debited. I
>>have also sent an email last week re this letter, but no reply as yet.
>>
>>But, worst of all, when I tried to send a fax to the number on the letter
>>head I received a message to say this number was no longer in service!! A
>>check on the SOG web site showed that both the phone number and the fax
>>number on the letterhead are out of date!! Could not some stickers be
>>printed so that each letterhead does have the correct numbers? Or, as it is
>>just one number different, the writer could add this each time he/she sends
>>a letter.
>>
>>Come on our SOG! Buck up your act!! What is happening? And having out of
>>date phone numbers on the letter head is not a professional image! Has
>>everyone else who has filled in the form to pay by direct debit/credit
>>received this letter? Or has your payment been processed as would be
>>expected??
>>
>>Jan Gow
>>New Zealand
>
>
>

This thread:

• [SoG] subscription by "beehiveb" <>
  • Re: [SoG] subscription by "Peter S. Wyant" <>
    • Re: [SoG] subscription by Chris Broomfield <>
  • Re: [SoG] subscription by Keely Taylor <>