TMG-L Archives

Archiver > TMG > 2002-11 > 1036216050


From: Lee Hoffman <>
Subject: Re: [TMG] 4.0d
Date: Sat, 02 Nov 2002 00:47:30 -0500
In-Reply-To: <3DC35D78.7080105@sympatico.ca>


Ian Singer wrote:
>For last couple of days creating a descendant narrative report under Win
>98 I have been hit with and error such as this:
---clipped---
>Which crashes put TMG. Netscape 7 is also running at the same time. Then I
>got toolbar errors after running external fix.
>
>Support said
>Close TMG
>open your TMGW folder from MY COMPUTER
>open TOOLBAR folder
>delete the 3 toolbar.* files
>When you restart TMG the files will be rebuilt.
>
>Which did not help until I tried it about 5 times but then restoring the
>.cfg file crashed it again. Was finally able to get it up but why is it
>crashing?

Each time you restore your CFG file you are also restoring the files you
deleted. Apparently the Toolbar files in the CFG backup are also
corrupt. If you have an earlier CFG backup, try it and see if it
works. Once you have restored you CFG and/or updated the System
Configuration including the Toolbars as desired, then do a System
Configuration to eliminate that corrupted CFG.

>Also if you run external fix and then tell it to run on another data set
>and chose the same one without exiting it will crash with insufficient
>memory.

How much memory do you have? What else is running at the same time? How
many items do you have in your SYSTRAY (like the little speaker icon, maybe
a mouse icon, etc.)? What version of Windows are you using?


Lee Hoffman/KY
TMG Tips: <http://www.tmgtips.com>;
My website: <http://www.tmgtips.com/lhoffman>;
A user of the best genealogy program, The Master Genealogist (TMG)

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