TMG-L Archives

Archiver > TMG > 2004-06 > 1086384059


From: Terry Reigel <>
Subject: Re: [TMG] "(an unknown value)"printing in IN TMG 5.13
Date: Fri, 4 Jun 2004 17:20:59 -0400
In-Reply-To: <002701c44a75$0d0e8160$6401a8c0@rchrd.phub.net.cable.rogers.com>


On Fri, 4 Jun 2004 16:46:45 -0400, Ken Healy wrote:
> Terry,
>
> There is an entry in the Memo field of the Anecdote tag,
> so that is not the problem.
>
> My back-up file is 2,611 KB so I can not send it by e-
> mail. Once in the past TMG gave me their FTP address and
> I used that to send the file. I do not have a FTP
> facility, but if you can do as TMG did then I would be
> pleased to send you the back-up file.
>
> I have not run the maintenance functions but I can do so
> and get back to you. Do they upset anything in my files?
> (I have never run them).

Ken,

There should not be a problem with your data running any of the
maintenance functions, but just to be extra safe, be sure you have a
current backup first. <g>

If that doesn't fix it, I'd suggest this approach. I'm assuming that
the text at issue is the full entry for this person, and not for them
appearing as a child of another - right? Do you get the same problem
if you run an Individual Narrative for this person? I'd think so. If
so, try this -- use the List of People report, with the focus of this
person, and the secondary output (Options - Secondary output tab) to
create a new project. Once you do, open the new project and run the
Individual narrative again - verify that you still get the problem. If
so, run a backup of that project, which should be very small, and send
that to me.

Terry


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