TMG-L Archives

Archiver > TMG > 2005-12 > 1135821583


From: "Joan Thomas" <>
Subject: Re: [TMG] Problems with reports and backup
Date: Wed, 28 Dec 2005 18:05:57 -0800
References: <200508081646.j78GkjX1021643@lists5.rootsweb.com> <00e001c59c54$c1a180a0$6401a8c0@BJLaptop> <42F7C62A.9060005@verizon.net> <004201c60bf1$1311df00$1136bd43@had1.or.comcast.net> <6.2.3.4.2.20051228132052.03244f28@mail.earthlink.net>


Dennis,

It was a typo to exclude the space in the *program files* you reference
below.

When you suggest uninstalling TMG "if you dare"... now I definitely don't
dare. What are the dangers?

Joan



----- Original Message -----
From: "Dennis Lee Bieber" <>
To: <>
Sent: Wednesday, December 28, 2005 1:24 PM
Subject: Re: [TMG] Problems with reports and backup


> On or about 12/28/2005 12:55 PM a carrier pigeon from Joan Thomas
delivered:
>
> >File 'c:\programfiles\the master genealogist\'does not exist 6
> >TMGAPPOBJ.MREADPRINTERINFO
>
> Are you sure of that spelling... "programfiles" and not
> "program files". If so, it looks like you might have once installed
> TMG in the wrong location, and the registry is still pointing to that
place.
>
>
> >When I reported this information to support, I was again advised to
download
> >and install the latest version again... which I did.... with no effect to
> >the problem.
>
> Did you try UNINSTALLING TMG first (and maybe, if you dare,
> running regedt32 and looking for anything that still references TMG
> directories?)
>
> Also, are you running a full installer, or an incremental?
> If a full installer, save it somewhere, then uninstall and wipe out
> the TMG program directory (you do keep your projects in some safe
> data directory elsewhere, don't you?). Then run the full installer
> and rekey the version.
>
> --
> > ============================================================ <
> > | Dennis Lee Bieber <
> > ============================================================ <
> > Home Page: <http://home.earthlink.net/~bieber.genealogy>; <
>
>
>
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