TMG-L Archives

Archiver > TMG > 2008-06 > 1214676184


From: "Bill Belcher" <>
Subject: Re: [TMG] Report error message
Date: Sat, 28 Jun 2008 14:03:04 -0400
References: <bcf.2aad39ca.35885410@aol.com> <485AB6FF.9060401@insightbb.com><000c01c8d314$59dafe70$0d90fb50$@net>
In-Reply-To: <000c01c8d314$59dafe70$0d90fb50$@net>


My error generating reports was a Port Spawn Error that on the next screen
was identified as Error #3 - Unknown Error.

I appreciated my interaction and experience with TMG customer support. I
found the support representative professional and knowledgeable - even
though ultimately he could not correct my problem. We tried a couple fixes,
but I was told what I think is new information.

My computer has a 64-Bit Quad Core processor and I use the 64-Bit version of
Windows Vista. Some of the programming code used in the Report Modules is
written in 16-bit code. The 16-Bit code does not work with the 64-bit Vista
which causes the error.

Regarding the fix for the problem with generating reports for the 64-Bit
Windows Vista, the TMG technical support person said, " They are being over
hauled but I have no idea what time frame the programmers are working to."

Do any others of you have 64-Bit Vista and is it working when you try to
generate reports? Jane? Has anyone heard a more specific time period for
getting a fix to the Report Generating Errors?

Fortunately, I have a lap top with 32-Bit Vista which I think is supposed to
work.

Thanks,

Bill Belcher

-----Original Message-----
From: [mailto:] On Behalf
Of Bill Belcher
Sent: Friday, June 20, 2008 4:30 PM
To:
Subject: Re: [TMG] Report error message

I am getting the same error message. Port Spawn and then the next error
message is Error #3 - Unknown Error - contact technical support. Now, I
wish they would contact me! After two year, I actually found someone (new)
who might have information regarding my missing link and I can't send him a
report! - lol

-----Original Message-----
From: [mailto:] On Behalf
Of Jane Sarles
Sent: Thursday, June 19, 2008 3:44 PM
To:
Subject: Re: [TMG] Report error message

Still waiting to hear about the Conversion #3 error problem. Dorothy
from Wholly Genes phoned me a couple of days ago, but we could not get
the problem solved. I get it with all reports that I try to send to my
word processor (Word 2000 or later). I get it with both V. 6 and V. 7.

I have a D drive which is a storage and the report keeps jumping to that
drive, instead of staying with C drive.

Any thoughts from the old hands here?

Jane Sarles
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