TRANSITIONAL-GENEALOGISTS-FORUM-L ArchivesArchiver > TRANSITIONAL-GENEALOGISTS-FORUM > 2011-02 > 1297449592
From: "Dee Dee King,Certified Genealogist" <>
Subject: Re: [TGF] Is Ancestry Old Search Broken?
Date: Fri, 11 Feb 2011 10:39:52 -0800 (PST)
I've experienced huge numbers of problems with Ancestry searches in the past few months:
their message that not all results are showing because of technical issues,
some results showing in search-all but different results if you just search within the sub-categories of historical or publications using the same terms,
three identical searches on thee different days producing completely different results,
images that don't show.....
During what must be peak times, I can't get any images to come up for as long as 30 minutes to an hour at a time.
Of course, Ancestry customer service blames all these problems on my computer. None of the techs can explain why - if it is a problem on my computer - everything works fine, then doesn't work, then works OK again without any changes whatsoever to my computer.
Dee Dee King, Certified Genealogist (sm), Certificate 903
Contract Genealogist, US Navy Casualty POW/MIA Branch
PO Box 1085, Manvel TX 77578
Forensic Genealogy Services is the service mark (sm) of Forensic Genealogy Services, LLC. Certified Genealogist (CG) is a service mark (sm) of the board for Certification of Genealogists®, conferred to associates who consistently meet ethical and competency standards in accord with peer-reviewed evaluations every five years.
|Re: [TGF] Is Ancestry Old Search Broken? by "Dee Dee King,Certified Genealogist" <>|