UFT-L Archives

Archiver > UFT > 1999-01 > 0915292028


From: "Arlene L. Brown Ackermann" <>
Subject: Re: [UFT-L] Palladium - Is anybody home?
Date: Sat, 2 Jan 1999 10:47:08 -0500


I, too, agree with Dick. I've been with Roots nka Palladium since the 1980s
and have recently given considerable thought to switching loyalty. Take us
back to Howard Nurse and Roots!!!!

Arlene L. Brown Ackermann

Personal Home Page: http://webpages.metrolink.net/~ala/
Sagadahoc Co, ME USGenWeb Page:
http;//www.geocities.com/Heartland/Plains/1208/Index.html

-----Original Message-----
From: jocelyn Wilms <>
To: <>
Date: Friday, January 01, 1999 12:16 PM
Subject: Re: [UFT-L] Palladium - Is anybody home?

>Have to agree with Richard. Seems UFT is making it harder and harder to
stay
>'loyal.'
>Jocelyn Wilms in Ohio
>
>Richard Cleaveland wrote:
>
>> At 04:21 PM 12/30/1998 -0500, Rhonda wrote:
>> >Orders traditionally take 6-8 weeks to process. Right now
>> >Palladium is closed for the holidays. They will be returning on
>> >January 4.
>>
>> I have postponed commenting on this for two days to make sure I had
calmed
>> down.
>>
>> I want UFT to be successful, as I am pretty much committed to its use.
>> With a fulfillment process that takes 6-8 weeks to respond to an order I
>> cannot believe it will continue to be successful.
>>
>> Send your fulfillment people to visit the amazon.com folks! Seems to me
>> there should be no reason not to ship the following day.
>>
>> What ever happened to the law (rule, regulation, I'm not sure) that says
>> that consumer orders must be responded to within 30 days? I remember
>> COMMSOFT not accepting orders for a while until they were sure they could
>> ship within that time period.
>>
>> My recollection of Howard Nurse's comments on the sale to PI included
>> something along the lines that PI was a marketing wizard and a program
>> developer had to place emphasis on marketing or not survive. 6-8 weeks
for
>> delivery is NOT good marketing in the long run. Of course if one figures
>> marketing is separate from fulfillment maybe it is - getting orders in
face
>> of that prospective delay is miraculous.
>>
>> Darn, now I'm upset again. Awful way to start the new year out!
>>
>> Dick
>
>
>
>

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