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Archiver > UPPER-CANADA > 2004-03 > 1080498971


From: "Lorine McGinnis Schulze" <>
Subject: [UPP-CAN] ADMIN tidbits - please READ
Date: Sun, 28 Mar 2004 13:36:11 -0500


Hello everyone

I wanted to take a minute to thank all the terrific
posters who are providing such great information to our
Upper-Canada List.

We have excellent contributions from knowledgeable
subscribers that I haven't seen on many other lists, in the
form of answers to queries and in posting of resource
material.

I want to take a minute to remind everyone of a few items
that will help make the running of our list smoother for
everyone


You can use this URL
http://lists.rootsweb.com/index/intl/CAN/UPPER-CANADA.html
to subscribe, unsubscribe, search or browse the list
archives, so it's a great one to bookmark.

Please *don't* ask technical questions or
pleas for help regarding list difficulties, ON the list.


Those posts go to all list subscribers, but probably the
only one who can help you is the list admin. (me!)

Also, don't RESPOND on the list to technical questions that
are posted - write to the person privately if you think you
can help

The two most common problems that subscribers write to me
about are

1. Not getting list mail
2. Not being able to unsubscribe

Not getting your list mail? DON'T write to the list about
it.

**FIRST**** visit the ROOTSWEB HELP DESK for notices
about Rootsweb problems.

http://helpdesk.rootsweb.com

There's no sense flooding my email inbox or the list with
hundreds of messages about lists possibly being down (all
that mail will end up being held til the problem is solved,
then it will all be posted to the list!), or you not
getting
all your list mail. Check to see if the problem is noted on
the HelpDesk page.

***SECOND**** If there's no notice on the Rootsweb HelpDesk
page, write to me, NOT the list, for help.

Please make your message brief, but clear, tell me what
list
you're talking about (I'm an admin for almost 30, and if
you
dont' tell me which one you're talking about, I can't help
you), tell me exactly what the problem is and what you've
done to try to solve it.

Forgot my email address? The easiest way to get it is to go
to http://lists.rootsweb.com/index/intl/CAN/UPPER-
CANADA.html and scroll down to ".... contact the list
administrator at .... "

mailto:

(You can do this for any list you're on - find the Rootsweb
page for that list and use their contact LIST ADMIN address
there)

As for not being able to unsubscribe, that is most often a
case of the subscriber trying to unsub from the LIST
address, but they get DIGEST mode --- or trying to unsub
from DIGEST address when they get LIST mode.

Second most common mistake is subscribers trying to
unsubscribe from an address they aren't subscribed under.

All Rootweb lists are automatic, they are run by robots,
making them self-serve for subscribers. A nice feature but
remember that the robot can't think, it just follows
orders.


It also doesn't recognize NAMES, it only recognizes EMAIL
addresses. So if you subscribed under you
can't UNsubscribe from your alternate email address of
or .

Just a couple of ADMIN TIDBITS on this beautiful Ontario
day

Lorine


Lorine McGinnis Schulze
--
* The Olive Tree Genealogy
http://olivetreegenealogy.com/
* Naturalization Records
http://naturalizationrecords.com/
* USA Genealogy
http://www.rootsweb.com/~ote/usa_genealogy/

or

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