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Archiver > USGENWEB-ALL > 2008-09 > 1221132907


From: "Sherri" <>
Subject: Re: [ABChat] Website maintenance / website host issues
Date: Thu, 11 Sep 2008 07:35:07 -0400
In-Reply-To: <C62BE36803614DD6A7E5A0C0529AA25F@CyndieDell>


Cyndie,

I strongly suspect that correcting a large group of the errors in the error
log is what's improved the performance of the National site. We'll probably
never get rid of all of the errors that are generated, but trimming them
down to manageable levels definitely cuts down on how much the server's tied
up and not reacting as well as it could to visitors as they come in to view
our pages.

Like Scott, I've not personally experienced any problems with the National
site, either before the issue came up, or since. I don't have anything to
judge against. Are we still getting reports from researchers that the
problems are continuing?

No matter where the National pages are hosted, if there are hundreds or
thousands of errors being generated, the performance will be affected by the
errors being generated. One thing that we need to also remember is that
errors aren't all generated by the coding on the pages on our site. If
another site links to ours and is looking for a file that is no longer
there, an error will also be generated there. These are the errors we have
very little control over, with the exception of periodically checking the
logs and contacting the webmaster of the referring site and giving them the
updated link/file if there is one.

Sherri

-----Original Message-----
From:
[mailto:] On Behalf Of Cyndie
Sent: Thursday, September 11, 2008 6:17 AM
To:
Subject: Re: [ABChat] Website maintenance / website host issues

The performance has been acceptable the past couple of weeks, but I don't
know if there was a permanent resolution to be able to conclude that it is
resolved for the long term.

Cyndie

-----Original Message-----
From:
[mailto:] On Behalf Of Scott Burow
Sent: Wednesday, September 10, 2008 9:42 PM
To:
Subject: Re: [ABChat] Website maintenance / website host issues

I understood, Cyndie, but since I've never been able to experience the
problem, I wasn't sure if it was resolved or not.

I'm trying to determine whether it's a continuing problem or not. I just
can't tell from my end and haven't heard anything more from anyone as to
whether it was still a problem.

Scott


----- Original Message -----
From: "Cyndie" <>
To: <>
Sent: Wednesday, September 10, 2008 8:39 PM
Subject: Re: [ABChat] Website maintenance / website host issues


> Scott,
>
> I mentioned in my message that "There have been recent improvements to
> the performance of the site which have alleviated the some of the
> urgency related to current website performance."
>
> Maybe I didn't word my message well enough, but I was pointing out
> that those were the issues at the time discussion was closed.
>
> Cyndie
>
> -----Original Message-----
> From:
> [mailto:] On Behalf Of Scott Burow
> Sent: Wednesday, September 10, 2008 8:56 PM
> To:
> Subject: Re: [ABChat] Website maintenance / website host issues
>
> Cyndie: I have had no trouble loading the national site or any of
> it's subpages. I'm somewhat at a loss as to the issues that some are
> having as they are not something that I've experienced.
>
> I don't doubt that they are there, but I just can't judge the
> significance of them without experiencing the same problems. I know
> that there were some image issues with a couple of pages on the site,
> but I think that has been resolved for the most part. Are people
> indicating that there are still some bandwidth or loading issues?
>
> I think we can work on some processes and procedures for duties, and
> long term plans without any doubt. I believe the priority has to be
> on website performance first. If that's not presently an issue, then
> the others can be taken up, but if it is an issue, then that takes
> priority over all else for me.
>
> Scott
>
>
> ----- Original Message -----
> From: "Cyndie" <>
> To: <>
> Sent: Wednesday, September 10, 2008 5:23 PM
> Subject: Re: [ABChat] Website maintenance / website host issues
>
>
>> When discussion was closed previously, we had decided that this topic
>> has a few issues associated with it; Developing a Standard Procedure
>> related to Duties/Responsibilities of the Web Master, alternatives
>> for hosting (long-term plan), and current website performance.
>>
>> Phyllis had started work on a Standard Procedure that hopefully we
>> can work from and complete.
>>
>> Comments made with the motion seem to indicate that AB members feel
>> we can handle the topic related to hosting without the need for a
>> committee.
>>
>> There have been recent improvements to the performance of the site
>> which have alleviated the some of the urgency related to current
>> website performance.
>>
>> I would be interested to know if our incoming AB members have any
>> comments.
>>
>> Cyndie
>> SP Rep.
>>
>
>
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