VIRUS-DISCUSSION-L Archives

Archiver > VIRUS-DISCUSSION > 2004-09 > 1095825308


From: "Ed" <>
Subject: Re: [VIRUS] about:blank and Spyware Doctor
Date: Tue, 21 Sep 2004 22:55:16 -0500
References: <42F892652B1F3440882695D10BA1420DCCA76B@usa0300ms01.na.xerox.net>


George,

I just came across a free download of the Personal Edition. Will this do
the job.

Ed
----- Original Message -----
From: "Mathis, George" <>
To: <>
Sent: Tuesday, September 21, 2004 1:29 PM
Subject: RE: [VIRUS] about:blank and Spyware Doctor


> Ad aware can remove this
>
> George
>
> -----Original Message-----
> From: Ed [mailto:]
> Sent: Tuesday, September 21, 2004 12:52 PM
> To:
> Subject: [VIRUS] about:blank and Spyware Doctor
>
>
> Our computer is infected with the about:blank spyware. Early in the
> month I subscribed to Spyware Doctor from PC Tools. I ran it and the
> program found several infections including about:blank, which it
> removed. However I still have an about:blank infection which the
> program does not recognize. I went to the product support group using
> the website link, and followed the procedure they sent me. It did not
> find anything. The procedure instructed me to return a removal.log file
> it was supposed to generate, but I cannot find this file. I have
> emailed their product support, and later sent a msg to the webmaster,
> but I get no response.
>
> I have two questions:
>
> How do I get rid of this infection.
>
> Is this a company that is engaging in consumer fraud by not supporting
> its product. I spent $40.00 for their product.
>
> Ed Broecker
>
>

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